Shipping policy

We want to make sure your pet’s new favorite products arrive safely and on time. Orders are typically processed and prepared for shipment within 1–3 business days. After dispatch, most orders arrive within 5–10 business days in major markets, including the United States. Orders shipped from local or regional warehouses may arrive faster, with delivery times as quick as 3–7 business days. Please note that delivery times may vary depending on your location, carrier delays, and other factors outside of our control.